Refund policy

At DATI, your satisfaction is our priority. If you're not happy with your order for any reason, we'll make it right.

Returns & Refunds

We offer a 30-day satisfaction guarantee. If you receive a damaged, defective, or incorrect item, contact us within 30 days of delivery and we'll send a replacement or issue a full refund — no return required.

For all other concerns, please reach out and we'll do our best to help.

How to Contact Us

Email: support@eatdati.com

We typically respond within 1–2 business days.

Refund Processing

Approved refunds are processed within 5–7 business days and returned to your original payment method.

Note: Because DATI products are food items, we cannot accept returns of opened or partially consumed products unless they arrived damaged or defective.